Your Trusted Partner for Professional IT Support and Services in Hungary

Excellence in IT Services and System Integration in Hungary

For four decades, ITRIS has been delivering high-quality, vendor-independent maintenance and support services for IT hardware in Hungary. Our services encompass everything from computer systems, mainframes, servers, and PCs to peripherals from all major manufacturers. We are brand-independent and neutral towards suppliers, ensuring we always provide the best solutions. Our technical team supports customers in Hungary around the clock, every day of the week.

Start your project now with a free quote!

The Leading Provider of IT Maintenance, Hardware Support, and IT Services

Your IT Partner in Hungary - Locally Rooted, Globally Connected

Your Partner for Tailored Services and Exceptional Support

IT Hardware Maintenance

Your Partner for Vendor-Independent IT Hardware Maintenance in Hungary

Rely on ITRIS, your experienced partner for IT hardware maintenance in Hungary. We develop customized maintenance contracts that meet your specific requirements and minimize downtime – for nearly 40 years.

Vendor Independence: We offer expert service independent of your IT hardware manufacturer.
Quick Response Times: Fast reaction times ensure prompt service.
Comprehensive Coverage: Our network of over 300 technicians covers the entire DACH region, including Hungary.
24/7 Support: Service level coverage 24 hours a day, 365 days a year.
Cost Optimization: Up to 40% cost savings on maintaining your IT infrastructure.
In-house Inventory at ITRIS: Quick availability of spare parts and devices for rapid problem resolution.
Maintenance for New and EOSL Devices: Covering the entire lifecycle from new purchase to disposal.

Support services

Your Reliable Partner for Comprehensive IT Support Services in Hungary

Rely on quality, efficiency, and reliability with ITRIS, your experienced IT partner in Hungary. We offer tailored IT support solutions that are precisely aligned with your individual requirements.

Benefit from our constant availability and our extensive network of technicians throughout Hungary. Whether you need quick assistance with IT issues, regular maintenance, or wish to optimize your IT infrastructure – we are here for you.

Available 24/7 for you
22 Technician Support Centers in Europe
Customized Service Contracts
250'000 Systems under maintenance
300+ Technicians in DACH + Hungary
3'500+ system customers

SLA Matrix

Hardware SLAs (Service Level Agreement Matrix)

Choosing the right Service Level Agreement (SLA) is crucial for the smooth operation of your IT infrastructure and, consequently, the success of your business. With ITRIS as your partner in Hungary, you will find the appropriate SLA that meets your individual requirements and maximizes your uptime.

Support and Maintenance Services Include:

Problem diagnosis
On-site system maintenance, customizable up to 24/7
Including labor and travel time
Including spare parts and on-site replacement
Personal contact person
Free telephone support for hardware-related issues
Support for OS changes/upgrades/updates/etc., as needed

IMAC/R/D Service

Installation, relocation, and expansion of IT equipment

In addition to hardware maintenance and post-warranty support, ITRIS also provides installation, relocation, and expansion services in corporate IT environments.

Commissioning / Installation: Installation and commissioning of IT equipment in a corporate environment.
Relocation: Moving IT equipment to a new location
Expansion: Hardware expansion of existing systems.
Purchase of used equipment: We can make an offer for IT equipment that is no longer in use.
Disposal: Safe and environmentally friendly disposal of unused equipment

International IT Solutions

Global Hardware Maintenance and IT Services

With ITRIS Kft., your IT systems are in the best hands – no matter where in the world they are located. We provide comprehensive IT support not only in Hungary but also internationally, together with our network of qualified partners.

Support and Maintenance Services Include:

Your Single Point of Contact (SPOC): We take care of your entire international IT infrastructure. From our base in Hungary, we coordinate global hardware maintenance and IT services for your company.
One contract with flexible terms: With just one contract and flexible durations, we cover your IT needs – worldwide and at all your locations.
Maintenance for new and EOSL devices: We have the expertise and experience to support hardware from all manufacturers – including devices that have reached their End of Service Life (EOSL).