System maintenance, system support and IT hardware maintenance
ITRIS has been providing manufacturer-independent maintenance and support services for computer systems, servers, PC-s, and peripheral devices from all prestigious manufacturers for over three decades.
With our specialists, we offer fast, uncomplicated and competent support in the event of a malfunction or help with the expansion, further development, or optimization of the IT infrastructure.
IT functioning smoothly is crucial for the success of most companies. Short response times and quick repair are even more important.
We offer IT hardware support as an attractive and up to 40% cheaper alternative to service and care packs or warranty extensions from the respective manufacturers. Apart from this, we also offer server and network support as well as help desk and outsourcing.
Comprehensive computer service from a single source
Our support and maintenance organization serves customers in all areas with several offices throughout the DACH region. Regardless of the company size or the line of business, we cover all company needs. Proven specialists are familiar with all common computer systems and peripheral devices and are continuously trained on current products.
Regional service desk → competent contact persons
With ITRIS you are on the safe side. Thanks to over 200 technicians employed in our regional operations centers, disruptions can be dealt with as soon as possible after the receipt of request. Each and every repair process is monitored and, if necessary, additional professionals are immediately involved.
From simple support inquiries to complex migrations, expansions or installations as well as small and large projects, ITRIS is the competent and optimal technical partner.
Fast, competent, and cost-effective, thanks to 30 years of experience. We offer a comprehensive, cost-optimized service with short response times and personal, regional support. Extensive stocks of spare parts and complete replacement devices enable quick resolution time.
Coverage of hardware failures around the clock
IT service has been our core competence since 1986
manufacturer-independent, cross vendor experience in IT service and support
no delimitation problems between various products and manufacturers
manufacturer-independent competence and flexibility
direct contact persons – short decision-making processes
service level coverage 24 hours a day, 365 days a year
quick reaction times of 1-2 hours on site
service network in the entire DACH region with over 200 technicians and extensive stocks of spare parts and complete replacement devices
service windows individually adapted to customer needs
cost savings for IT equipment maintenance up to 40%
cost-effective service for high availability of IT devices
short notice periods for the decommissioning of individual IT devices