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ajánlatkérés+36 1 211 2226

Our SLAs

Beside the below options we fulfill unique requirements as well.

Availability / Reaction time

  • 5 days x 9 hours, Mon- Fri, 08:00 – 17:00
  • Callback in 15 - 30 mins
  • Next Business Day on site reaction

Our service includes

  • problem diagnostics
  • on-site work
  • travel and worktime
  • spare parts
  • personal contact person
  • remote support

 

Availability / Reaction time

  • 5 days x 9 hours, Mon- Fri, 08:00 – 17:00
  • Callback in 15 - 30 mins
  • On-site reaction within 2-4 hours

Our service includes

  • problem diagnostics
  • on-site work
  • travel and worktime
  • spare parts
  • personal contact person
  • remote support

Availability / Reaction time

  • 7 days x 24 hours, Mon- Sun, 00:00 – 24:00
  • Callback in 15 - 30 mins
  • On-site reaction within 2-4 hours

Our service includes

  • problem diagnostics
  • on-site work
  • travel and worktime
  • spare parts
  • personal contact person
  • remote support

Availability / Reaction time

  • 7 days x 24 hours, Mon- Sun, 00:00 – 24:00
  • Callback in 15 - 30 mins
  • call to repair in 24 hours

Our service includes

  • problem diagnostics
  • on-site work
  • travel and worktime
  • spare parts
  • personal contact person
  • remote support
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