×
Hibabejelentés
Ajánlatkérés
+36 1 211 2226
ITRIS Group
HARDWARE MAINTENANCE
Third Party Maintenance
Supported brands/vendors
SLA matrix
Be a reseller
Request an offer
ABOUT US
Career
SUPPORT REQUEST
REQUEST AN OFFER
CONTACT
Home
SLA matrix
Our SLAs
Beside the below options we fulfill unique requirements as well.
5x9xNBD
Availability / Reaction time
5 days x 9 hours, Mon- Fri, 08:00 – 17:00
Callback in 15 - 30 mins
Next
Business Day on site reaction
Our service includes
problem diagnostics
on-site work
travel and worktime
spare parts
personal contact person
remote support
5x9x4h
Availability / Reaction time
5 days x 9 hours, Mon- Fri, 08:00 – 17:00
Callback in 15 - 30 mins
On-site reaction within 2-4 hours
Our service includes
problem diagnostics
on-site work
travel and worktime
spare parts
personal contact person
remote support
7x24x4h
Availability / Reaction time
7 days x 24 hours, Mon- Sun, 00:00 – 24:00
Callback in 15 - 30 mins
On-site reaction within 2-4 hours
Our service includes
problem diagnostics
on-site work
travel and worktime
spare parts
personal contact person
remote support
7x24x24h ctr
Availability / Reaction time
7 days x 24 hours, Mon- Sun, 00:00 – 24:00
Callback in 15 - 30 mins
call to repair in 24 hours
Our service includes
problem diagnostics
on-site work
travel and worktime
spare parts
personal contact person
remote support
Request
TOP
Wir verwenden Cookies, um sicherzustellen, dass wir Ihnen die beste Erfahrung auf unserer Website bieten. Wenn Sie diese Seite weiterhin verwenden, gehen wir davon aus, dass Sie damit einverstanden sind.
Ok
Mehr erfahren